our Terms & Conditions

Last Update: 22 June, 2018

  1. Introduction

    These Website Standard Terms and Conditions written on this webpage shall manage your use of this website. These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.
    Minors or people below 18 years old are not allowed to use this Website.

  2. Intellectual Property Rights

    Other than the content you own, under these Terms, LMF International Language Academy Sdn. Bhd. [987008X] and/or its licensors own all the intellectual property rights and materials contained in this Website.
    You are granted limited license only for purposes of viewing the material contained on this Website.

  3. Restrictions

    You are specifically restricted from all of the following
    publishing any Website material in any other media;
    selling, sublicensing and/or otherwise commercializing any Website material;
    publicly performing and/or showing any Website material;
    using this Website in any way that is or may be damaging to this Website;
    using this Website in any way that impacts user access to this Website;
    using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
    engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
    using this Website to engage in any advertising or marketing.

  4. Your Content

    In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant LMF International Language Academy Sdn. Bhd. [987008X] a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.
    Your Content must be your own and must not be invading any third-party’s rights. LMF International Language Academy Sdn. Bhd. [987008X] reserves the right to remove any of Your Content from this Website at any time without notice.

  5. No warranties

    This Website is provided “as is,” with all faults, and LMF International Language Academy Sdn. Bhd. [987008X] express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.

  6. Limitation of liability

    In no event shall LMF International Language Academy Sdn. Bhd. [987008X], nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. LMF International Language Academy Sdn. Bhd. [987008X], including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

  7. Indemnification

    You hereby indemnify to the fullest extent LMF International Language Academy Sdn. Bhd. [987008X] from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

  8. Severability

    If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

  9. Variation of Terms

    LMF International Language Academy Sdn. Bhd. [987008X] is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.

  10. Assignment

    The LMF International Language Academy Sdn. Bhd. [987008X] is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

  11. Entire Agreement

    These Terms constitute the entire agreement between LMF International Language Academy Sdn. Bhd. [987008X] and you in relation to your use of this Website, and supersede all prior agreements and understandings.

  12. Governing Law & Jurisdiction

    These Terms will be governed by and interpreted in accordance with the laws of the State of Selangor Darul Ehsan, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Selangor Darul Ehsan for the resolution of any disputes.

  13. Plan Expiry

    The expiry date for all regular Bronze, Silver and Gold Plans purchased via this Website is 12 months from the date of purchase, unless otherwise stated in a separate Corporate/Personal Package contract issued directly by LMF International Language Academy [987008X]. Selected Promo Codes entitling complimentary session[s] to selected users have no expiry date – this term may be changed at LMF International Language Academy [987008X]’s discretion without prior notice.

  14. Booking Cancellations & Session Forfeiture

    All sessions which are cancelled in less than 12 hours from the scheduled booking time without an acceptable reason will be forfeited. An appeal for a reimbursement of the forfeited session can be made in writing to the LMF Administrative Department at <admin@lmflanguage.com.my> (also add CC: elearning@lmflanguage.com.my) stating clear reason[s] for the short-notice cancellation and preferably with supporting documents. The decision for compensation is under LMF International Language Academy [987008X]’s sole discretion – a notice of the successful or unsuccessful status will be made via e-mail and/or phone to the user seeking an appeal.

    This clause is an exception for special Corporate/Personal Packages made under a separate legal contract issued directly by LMF International Language Academy [987008X], in which case, the Terms & Conditions of that separate contract will be effective for the entire duration legally stated in that contract.

    For emergency short-notice cancellations, you may choose to reach our Administrative Team via:

              Wechat: LMFacademy

              Whatsapp: +6010 3679928

              Viber: +6010 3679928

              Line: LMFacademy

              Kakao Talk: LMFacademy

              Tel: +603 5612 2335

     

  15. Plan Cancellation & Refund Policy

    All plan cancellation requests must be made by e-mail to <admin@lmflanguage.com.my> (also add CC: elearning@lmflanguage.com.my) stating the reason[s] for plan cancellation within 15 days from the date of payment to qualify for a full refund. For plan cancellations made after 15 days but within 30 days from the date of purchase, the user will only qualify for a 50% refund.Qualifying refunds, minus a USD$15 processing fee, will be issued within three[3] weeks of the cancellation request. User’s preferred bank transfer details must be stated clearly and accurately in their plan cancellation e-mail to secure a successful refund.

    All refunds are applicable for unused plans only – no refund will be offered for any accounts with a used session.